1.1 : The warranty period begins from the date on the invoice and is only valid upon presentation of the original invoice. The warranty period of the Water Closets is 5 years for flushing mechanism. We reserve the right to decide to either repair or exchange of the same model. The warranty does not include replacement or installation services, delivery service or disposable service. Please find the necessary terms and conditions under ( Limited Warranty Services ).
1.2 : We assure our Users that the products are free from factory, material and design defects. In the scenario of a damage or fault being reported, the report has to be made immediately upon receiving. if not it will be deem that the product received is in good condition. Thereafter which all cases will be ignored.
2.1 : We are not responsible and the warranty is void in the scenario, of improper installation or , modifications, damages arising from abuse, heavy impact , dropped objects, exposure of corrosive chemicals on the items , poor care or faulty maintenance.
2.2 : The warranty will not cover the below mentioned:
2.3 : We reserve the right to charge any service fee at any point of time if needed during the warranty period.
2.4 : In the rise of the need for replacement, the warranty does not include installation services. If needed there will be charges.
*Our Decision on all questions related to either defects, workmanship or material shall be conclusive and the customer shall agree and accept by such a decision.
*We reserved the right to make and conclude any final decision.
*The warranty is valid for use in SINGAPORE only.
1.1 : The warranty period begins from the date on the invoice and is only valid upon presentation of the original invoice. The warranty period of the Faucets or Rain Shower sets is 12 months for factory and materials defects only. We reserve the right to decide to either repair or exchange of the same model. The warranty does not include replacement or installation services. Please find the necessary terms and conditions under ( Limited Warranty Services ).
1.2 : We assure our Users that the products are free from factory, material and design defects. In the scenario of a damage or fault being reported, the report has to be made immediately upon receiving, if not it will be deem that the product received is in good condition. Thereafter which all cases will be ignored.
2.1 : We are not responsible and the warranty is void in the scenario, of improper installation or , modifications, damages arising from abuse, heavy impact , dropped objects, exposure of corrosive chemicals on the items , poor care or faulty maintenance.
2.2 : The warranty covers any ( factory or material defects ) under normal use during the warranty period of 12 months.
2.3 : Do take note that spare parts and servicing are chargeable if they do not fall under the factory / material defects or the warranty period has expired.
2.4 : The warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance of the product.
2.5 : The warranty will not cover the below mentioned:
2.7 : We reserve the right to charge any service fee at any point of time if needed during the warranty period.
2.8 : In the rise of the need for replacement, the warranty does not include installation services. If needed there will be charges.
*Our Decision on all questions related to either defects, workmanship or material shall be conclusive and the customer shall agree and accept by such a decision.
*We reserved the right to make and conclude any final decision.
*The warranty is valid for use in SINGAPORE only.
1.1 : The warranty period begins from the date on the invoice and is only valid upon presentation of the original invoice. The warranty period of the Kitchen Sinks is 12 months for factory defects only. Please find the necessary terms and conditions under ( Limited Warranty Services ).
2.1 : We are not responsible in the scenario, of improper installation, modifications, damages arising from abuse, heavy impact , dropped objects, exposure of corrosive chemicals or items , poor care of maintenance.
2.2 : The warranty covers any ( factory defects ) under normal use during the warranty period of 12 months.
2.3 : Do take note that spare parts and servicing are chargeable if they do not fall under the factory defects or if the warranty period has expired.
2.4 : The product shall be operated solely for domestic purposes and not for any other purposes whatsoever and used strictly in accordance with the instruction for operation as provided for the product.
2.5 : The warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance of the product and/or ignoring the warning listed below .
2.6: In the rise of the need for replacement, we would not be providing installation services. If needed there will be charges.
2.7 : In the rise of the need for replacement, the warranty does not include installation services. If needed there will be charges.
*Our Decision on all questions related to either defects, workmanship or material shall be conclusive and the customer shall agree and accept by such a decision.
*We reserved the right to make and conclude any final decision.
*The warranty is valid for use in SINGAPORE only.
Stainless Steel do not rust. However in the situation when rust arises on the surfaces. This is the outcome of foreign iron particles. ( Renovation Jobs, placing of cast iron, rusty nails washing rust in the sink, Drill dust falling/landing on it ) So please make sure to cover the sink when doing any renovation works to avoid these unforeseen issues.
It is commonly misunderstood as sink is leaking. It is actually known as condensation.
This happens when the temperature in the cabinet itself is higher than the temperature outside of the cabinet. Causing the sink to have condensation. It can damage the pipes, floors and storage below the sink. It may also cause some areas to rot and mould may build-up, if not properly cleaned.
One life, example would be if you take out a tub of ice cream and leave it for a while. You will start to see many water droplets forming on the surface.
The higher the level of temperature difference, the chances of condensation increases. When The Sunlight is directly shining on the cabinet itself, the temperature rises, causing it be more moist and warmer in it. To avoid this issue its best to create ventilation for it, ventilation rings are also recommended to be place on the cabinet door itself.
*Do not Defrost your frozen items in your sink as well.
We hope the document provided will serve your needs better.
Yours Sincerely,
AALTO Team
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